How quickly can you respond to emergencies?
We aim to reach any London location within 60 minutes for genuine plumbing emergencies. Our emergency line is staffed 24 hours a day, 365 days a year.
Are you Gas Safe registered?
Yes. All our heating engineers are Gas Safe registered and carry their ID cards at all times. You can verify our registration number (548721) on the Gas Safe Register website.
Do you offer free quotes?
Absolutely. We provide free, no-obligation quotes for all planned work. For emergency callouts, we’ll give you a fixed price before we start any repair.
What areas do you cover?
We cover all London boroughs including Central, North, South, East, and West London. Check our Areas page for a full list or call to confirm coverage for your postcode.
Do you guarantee your work?
Yes. All our work comes with a minimum 12-month workmanship guarantee. Boiler installations include manufacturer warranties of up to 10 years depending on the model.
Can you help with insurance claims?
We regularly work with home insurance providers and can provide all necessary documentation, photographs, and reports to support your claim.
How much does a boiler replacement cost?
Boiler replacement costs vary depending on type, brand, and installation complexity. A standard combi boiler replacement starts from around £1,800. We provide a detailed fixed-price quote after assessing your property.
Do I need to be home for the work?
For most jobs, we’ll need access to your property. However, many regular customers provide key access. We’re fully insured and DBS-checked for your peace of mind.